At GardenToolsusa, we strive to ensure you are completely satisfied with your purchase. If for any reason you are not satisfied, we accept returns under the following conditions:

1. **Return Period**: You may return items within 30 days of receipt.

2. **Condition of Items**: Items must be in their original condition, unused, and in the original packaging.

3. **How to Initiate a Return**: To start a return, please contact us at 757-370-1954 or email us at [email protected]. Provide your order number and details about the item you wish to return.

4. **Refund Process**: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, we will process your refund to the original payment method within a certain amount of days.

5. **Shipping Costs**: Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.

6. **Exchanges**: If you would like to exchange an item, please follow the return process above and place a new order for the desired item.

If you have any questions regarding our returns policy, please feel free to reach out to us. Thank you for shopping with GardenToolsusa!